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About Crohns.net

Contacting Us

Mailing Address: Crohns.net
P.O. Box 927747
San Diego, CA 92192
Product Information: help@goodgutsolution.com
Customer Service: Contact Us
Telephone/Fax: Phone: 877-240-7528
Fax: 858-452-1113
Toll Free in US
M-F 9am-4pm PST

Customer Service

We will do almost anything to satisfy you as a customer. We offer complimentary on-line support. One of our friendly, knowledgeable Health Specialists will be happy to answer your questions.

Leading Brands

Crohns.net launched in March 1999 as the first eCommerce platform for Ecology Health Center, operating in California since 1987. We have become one of the leading on-line distributors of quality products such as Perfect Pass Vitamins, Visbiome, Essential Formulas, Garden of Life, VSL#3, Nordic Naturals, Pacifica Spray Vitamins, Metagenics, Aloe Complete and many more. Your health is important to us. Each product is hand picked by our team of Health Professionals. We actually use the products we sell. We experience the benefits first hand.

Low Price Guarantee

We offer a low price guarantee. If you see a product sold cheaper somewhere else, just quote the source, and we will match the complete pricing as shown.

Privacy Policy

Good Gut Solution is committed to your privacy. This notice serves to help you better understand what information Good Gut Solution collects, how it uses that information, and with whom Good Gut Solution may share a limited portion of that information with. If you have questions or concerns regarding this policy, you should contact Customer Support by email. Good Gut Solution knows that you value your personal information, and we protect your privacy as if it were our own. Good Gut Solution's uses of your information is limited to the ways outlined in this notice, except as required by law and/or to comply with a judicial proceeding, court order, or legal process served on our website.

What kind of information about me does Good Gut Solution collect?

Goood Gut Solution collects information about you in these ways: Order information you give us: If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Account information: If you choose to create a Good Gut Solution account, your login information is stored with any other information you associate with your account. Non-personal information we receive automatically: Like most websites, Good Gut Solution utilizes cookies. Cookies are a mechanism to remember information about you when you navigate from one web page to another. Our website uses cookies to hold a user's unique session identifiers, allowing us to serve correct information back to the user. Such information includes your shopping cart items, or whether you are logged in. Our website cookies do not hold any personally identifiable information. Good Gut Solution may use other similar technologies which allow us to collect non-personally identifiable information about your visit to help us better your experience.

How does Good Gut Solution use this information?

Good Gut Solution uses information collected in these ways: Order processing and customer service: After placing an online order, your contact information including your email address will be used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. Your credit card information is transmitted securely to our third part processing provider in compliance with Payment Card Industry standards. You will automatically be registered to receive our email newsletter, which you are able to opt out of at any time by accessing your user account, following the unsubscribe link found in the email newsletter, or sending an email to Customer Service. Third-party service providers: Good Gut Solution works closely with other companies and individuals to facilitate transactions and better your experience. Examples of third-party service provider services include shipping orders, analyzing data, providing accurate search results and links, processing credit card payments, affiliate marketing, and newsletters. Any information that Good Gut Solution shares with a third-party service provider is done so safely, securely, and under a contractual relationship with that provider to protect your data. Promotional offers: From time to time we or a service provider acting on our behalf may use your name, email address, and/or mailing address to send you an offer for a Good Gut Solution product or service we believe to be of interest to you. Other information you provide us: Information you provide us for specific offers or services is only used for the limited purpose for which the information is being given. Examples of these offers or services include Refer-A-Friend, Email to a Friend, surveys, and sweepstakes.

What information can I access or modify?

As a registered customer, you may log into your account and view or modify the account information on file, including personally identifiable information, recent orders. If you wish to access or modify information that is not viewable on-line, please call, or email our customer service department.

How does Good Gut Solution secure my information?

Good Gut Solution utilizes technologies including Transport Layer Security (TLS) and database encryption to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology uses strong secure protocols to send your personal data to us, making it practically impossible for someone to intercept and extract that data. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Any time we share your information with a third party consistent with this Privacy Policy, we utilize technological and contractual safeguards to keep your information safe. In 2016 we upgraded our website so that the entire website is secure. For this reason you will see http instead of HTTP in the URL. While we are confident ordering on line is safe and secure, if for any reason you cannot access the secure server or feel uncomfortable ordering on line, please feel free to place your order with us by phone at 1-877-240-7528. As a general practice, it is important for you to protect against unauthorized access to your password and to your computer. If using a shared computer, be sure to log out of your account prior to leaving the computer.

Can I opt-out?

At any time you can adjust your communication preferences, including opting out of promotional mailings, from within your Good Gut Solution account. You also have the right to disable your account. To do so, you may call or email Customer Service.


This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use ClickTale to collect any personally identifiable information entered in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve your on-line experience. You can choose to disable the Service at http://www.clicktale.net/disable.html.

Effective on: April 18, 2014

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