FAQ

What can I do if my order has not arrived yet, but I was notified that it was shipped?

You can track your shipment on USPS.com, UPS.com or FedEx.com. Use the tracking number that was emailed to you.

Still having a problem? Contact Us of call 877-240-7528 immediately.

Keep in mind that the USPS does not consider a parcel lost until at least 30 days have passed. If you are concerned about this, please select an upgraded shipping method during checkout. In our experience, lost packages are rather rare.

When did my order go out? When can I expect it?

Immediately after placing your order online, you will receive an email confirmation with an order number. When your order is shipped out you will receive a second email from us providing you with the date it was shipped out and the tracking number.

** Due to the weight or special handling required, a handling fee for a few supplements is applied at check out.