Returns and Exchanges

Returning Unused Products: Returns are easy. New, unopened, re-saleable product(s), are entitled to a full refund, within 30 days, less shipping fees. A 15% restocking fee is applied.

  • In the event of returning a 'free shipping' item there is a mandatory deduction of $5.95 from your total refund.
  • Heat Sensitive products are NOT returnable.
  • To return unused product/s for a refund - please Contact Us or call 877- 240-7528 PST M-F 10-4 for prior approval.
  • Returns are sent to:
    Returns & Echanges
    Good Gut Solution - HealthyLifeUSA

    Brooklyn, NY 11249

Please include your name, address, original invoice number and receipt, email address, and daytime phone as well as your reason for returning.

Please be sure to obtain approval for the return before mailing.

Returning Used Products:

  • Due to safety precautions, we cannot and do not accept returns on items that have been opened, used or have their safety seals broken.
  • The supplement are yours once you open it.
  • You are welcome to email us for professional guidance on what to expect from the use of all of our supplements.

Important Returns Information:

Please contact our customer service in advance to approve the return.
Contact Us or 877-240-7528 PST M-F 10-4

Shipping fees are NOT refundable and will be deducted from the total amount of refund.

All returns are subject to a 15% re-stocking fee that is deducted from the total amount of refund.

Refunds will be sent to you in the form of a company check or credit card refund at our discretion.
We strongly recommend that you ship the return to us by a safe, trackable shipping method.